Volvo CareTrack Telematics System
Volvo CE has a reputation of introducing latest technologies and innovations, enabling customers to benefit with better productivity, reliability and efficiency in their operations. For instance, Volvo’s Co-Pilot offers a range of intelligent machine services – including Dig Assist and
Volvo CE has a reputation of introducing latest technologies and innovations, enabling customers to benefit with better productivity, reliability and efficiency in their operations. For instance, Volvo’s Co-Pilot offers a range of intelligent machine services – including Dig Assist and Pave Assist – to help operators deliver higher quality outcomes, in less time and with less effort. These automated and assist-functionalities differentiate Volvo’s machines in the market and help them stay competitive and relevant.
Talking about the technological advancements, Dimitrov Krishnan – Managing Director of Volvo CE India Pvt. Ltd. said, “The newer models in our D-series excavators are equipped with G4 work modes that optimise fuel efficiency and performance. These work modes — Idle (I), Fine (F), General (G), Heavy (H) and Power max (P) — are integrated within the throttle control, so that operators can easily select the best one for the task at hand. In addition, an ECO mode automatically switches off the engine, further reducing fuel consumption.”
“Volvo’s CareTrack telematics system is another advanced technology that enables the user to proactively manage machines and increase uptime by planning service and maintenance requirement in advance, avoiding potential problems. It’s also possible for Volvo CE dealers to troubleshoot faults remotely—minimizing service and downtime. This system also provides an all-round understanding of Volvo machines, making it simple for customers to track performance indicators such as fuel consumption and idle time, adds, Krishnan.
Advantages
Under the CareTrack telematics system, customers can also subscribe to Efficient Operation Services (EOS) and Proactive Machine Monitoring (PMM) — both services that provide actionable insights for finetuning machine performance and preventing breakdowns. CareTrack subscription is free of charge for the first three years of a Volvo machine’s lifetime. EOS and PMM are add-on tools that come with a cost on a per machine per month basis.EOS provides reports detailing machine fuel consumption, hours worked, idle time and carbon dioxide emissions. With PMM, machines send automatic alerts to a Volvo service center when it experiences an issue. The Volvo service center then contacts the local dealer to follow up with the customer. The dealer will either act immediately or schedule repairs for the next service appointment, depending on the severity of the issue. Remote diagnosis provides technicians insights to the problem before arriving.
Customer Testimonial
In February 2018, contractor SS Chhatwal and Co. deployed the first of eight Volvo excavators at the Gondegaon open pit mine in Nagpur, India, to assist with coal production. “The Gondegaon mine has 29 million tonnes in coal reserves. Over the next four and half years, we’ll be on site extracting coal to support India’s growing energy demands,” said DivjotChhatwal, head of operations for SS Chhatwal and Co.
Operating an average of 20 hours per day, seven days a week, the contractor manages the eight excavators using Volvo’s CareTrack telematics system. The company’s fleet of Volvo excavators includes three EC480, two EC460, and an EC380. The excavators are mainly deployed to remove overburden and help with some coal excavation.
“We chose Volvo machines because not only do they offer excellent performance, but they are also backed up by these value-added services and reliable aftermarket support offered through Svenska Technology,” said Chhatwal. “We are confident that these Volvo excavators will remain reliable throughout the 4.5-year mining project and help us maximize productivity while at it.”
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