We are committed to providing exceptional customer support, both pre-sale and post-sale.
Rakesh Modi, Chairperson, Mtandt Group
What are the innovative technologies or features, advanced control systems incorporated into your AWP designs for enhanced performance or efficiency?
Our AWP designs incorporate innovative technologies and features to enhance performance and efficiency. These include advanced control systems for precise manoeuvrability, telematics for remote monitoring and diagnostics, and eco-friendly power options for reduced environmental impact. By leveraging cutting-edge technologies, we aim to continuously improve the capabilities and efficiency of our AWP models.
How do you look at the rental market for AWP?
We view the rental market for AWPs as a significant opportunity for growth and expansion. The rental market provides flexibility and accessibility to a wide range of customers, including contractors, builders, and maintenance professionals. By offering competitive rental solutions and comprehensive support services, we aim to capitalize on this growing market segment.
What type of customer support do you offer, both pre-sale & post-sale?
We are committed to providing exceptional customer support, both pre-sale and post-sale. Our dedicated team of sales representatives and technical experts work closely with customers to understand their requirements and provide tailored solutions. Additionally, we offer comprehensive after-sales support, including maintenance services, spare parts availability, and operator training programs, to ensure the long-term satisfaction and success of our customers. Furthermore, we offer our clients an extended 5-year warranty on selected makes, providing added peace of mind and confidence in our products. Additionally, we provide a buy-back option for certain models, offering flexibility and value to our customers.
How do you differentiate your AWP products from competitors in the market?
We differentiate our AWP products from competitors in the market through a combination of factors, including product quality, reliability, innovation, and customer support. Our focus on continuous improvement, technological innovation, and customer-centric approach sets us apart from competitors, enabling us to deliver superior value and performance to our customers.
What trends do you foresee in the AWP industry in the coming years?
In the coming years, we anticipate several trends shaping the AWP industry, including increasing demand for electric and hybrid-powered models, integration of telematics and IoT technologies for remote monitoring and management, and continued emphasis on safety and sustainability. Additionally, we foresee a growing focus on rental and leasing models as businesses seek flexibility and cost-effectiveness in equipment procurement.
