We offer 12 different types of rock breakers suitable for the smaller 3 ton Mini Excavator to the larger 38 ton category of JCB excavators.
Jasmeet Singh, Associate Vice President, Corporate Communications and Corporate Relations at JCB India Ltd. Tell us about the demand- supply scenario for hydraulic breakers. Owing to the pandemic, like most products in the
– Jasmeet Singh, Associate Vice President, Corporate Communications and Corporate Relations at JCB India Ltd.
Tell us about the demand- supply scenario for hydraulic breakers.
Owing to the pandemic, like most products in the construction equipment segment, the rock breaker market was also adversely affected. This is because most construction and infrastructure activity came to a standstill during the period of the lock-down. However after the unlock it is encouraging to see some Green shoots coming back. We see infrastructure activity resuming slowly and are hopeful of a recovery in the coming quarters. As of now there is no demand supply gap for Rock Breakers. Sufficient Inventory has been built up over the past few months. Rock breakers form an integral part in the overall infrastructure development space. They are utilised in various parts of the value chain and have gained immense popularity in the past few years. JCB rock breakers can be fitted on a wide range of our machines. We offer 12 different types of rock breakers. These are suitable for the smaller 3 ton Mini Excavator to the larger 38 ton category of JCB excavators and are being deployed as per application requirements.
What are the latest technological trends in Hydraulic Breakers?
Customers today want equipment that is productive, reliable and low on maintenance. At the same time it has to be versatile enough that it can be used on a wide range of strata and in different applications. JCB offers the latest technology in this area. Dual mode systems, Auto Greaser and Variable speed are the latest developments which helps to achieve high productivity and reliability. Our products have been well received in the market for close to two decades. As always JCB’s wide dealer network is critical in ensuring on time Product Support and First time fix. Over the years we have invested in developing our product support network. Our dealerships are well trained to provide seamless support to JCB machines and also to our rock breakers. JCB machines are also fitted with an advanced telematics technology called ‘Livelink’. This helps in online monitoring of the equipment and ensures real time updates on Service, Operations and Security of the equipment.
Tell us about the impact of IOT on the design of hydraulic breakers.
Digital technology is touching our lives in more ways than one. JCB has been the pioneer in integrating this technology into construction equipment. The ‘intelli’ series of machines, in addition to Livelink’s Service, Operations and Security features, also updates the user and the customer on the productivity of the equipment. Digital and IoT are today important factors in ensuring productivity of the equipment. JCB customers can monitor their machines 24 x 7 in real time with the help of this technology. Even JCB dealers use IoT for providing world class product support to customers. Through mobile applications such as ‘Smartserve’, our dealers can locate their service engineers on a map. Thus allocation of service engineers to the sites becomes seamless and integrated. Additionally, today our customers can order parts online through the JCB Parts Sales mobile application. This enables high degree of ease of operations while owning a JCB product.
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