Innovation is fundamental to our commitment to delivering top-quality services.
Manish Sharma, Head, Equiphunt
How do you see the undercarriage system industry evolving in the coming years?
We anticipate that the undercarriage system industry in India will experience significant growth in the coming years, primarily driven by the increase in mining activities across the country. This surge in demand extends beyond the initial equipment purchase, emphasising the importance of a booming aftersales market for undercarriage components. Beyond the initial purchase, mining companies require reliable access to quality aftermarket parts and services to ensure the smooth operation and longevity of their equipment. As mining companies strive to maximize equipment productivity and longevity while minimizing operating costs, the demand is expected to rise exponentially. Since these systems are the most critical component in the heavy equipment category, directly impacting machine performance and uptime, mining companies will increasingly depend on the durability and reliability of these systems to support their long-term projects. As a result, we foresee a substantial increase in demand for premium, and good quality aftersales undercarriage systems in India. At Equiphunt, we understand the critical role that undercarriage systems play in mining operations and hence we are committed to providing top-quality aftermarket undercarriage components to meet the evolving needs of the industry. With our extensive range of products and dedicated support services, we aim to strengthen mining companies while maintaining the highest standards of safety, reliability, and efficiency.
Can you describe the key components used in the undercarriage systems?
Across our expansive network throughout India, we have established strategic partnerships with industry leader Berco to provide bespoke solutions. Our suite of undercarriage systems, meticulously curated with precision engineering, features a range of essential components sourced for optimal performance and longevity. These components include the track group assembly, track chain, carrier roller, idler, track shoe, track roller, and sprocket. Each component facilitates smooth movement, weight distribution, and traction for heavy earthmoving equipment. For example, the track shoe plates provide the necessary surface contact with the ground, while the sprocket ensures that the equipment moves synchronously with the engine’s power transmission. These components work together seamlessly to create an integrated system that can withstand challenging operating conditions, demonstrating our commitment to delivering dependable, high-performance undercarriage solutions. With our dedication to service, we continue to set new standards of excellence in the industry through innovation and reliability.
What kind of performance can customers anticipate from the undercarriage systems delivered by Equiphunt?
We understand the importance of equipment uptime and operational efficiency, so our systems are engineered to exceed industry standards. Known for their exceptional durability, reliability, and longevity, the undercarriage systems we deliver are meticulously crafted to ensure optimal performance, offering unmatched value to our esteemed customers. They offer unmatched reliability and longevity with a lifespan exceeding 4,000 to 6,000 hours of usage, equivalent to over two years of continuous operation. This enhanced lifespan optimizes equipment productivity and minimizes downtime and operational costs for equipment owners. The quality and performance of our undercarriage systems instil confidence in our customers, knowing they can rely on them to deliver consistent results even in the most demanding environments. By maximizing equipment uptime and minimizing maintenance requirements, our systems enable customers to maximize their return on investment, ensuring long-term success and satisfaction.
What are the recent innovations or technological advancements in the undercarriage systems that you would like to highlight?
Innovation is fundamental to our commitment to delivering top-quality services. With pride, we incorporate technological advancements in partnership, redefining undercarriage system standards. One notable innovation is the integration of advanced technology to extend the lifespan of our components, thereby reducing operational costs for our customers. By leveraging AI for automated part inspection, and inventory management, we have significantly minimized faults and enhanced product quality, ensuring superior performance, and seamless availability. Furthermore, our ongoing research and development efforts focus on introducing new materials and refining heat treatment processes to deliver durable products that meet the evolving needs. By staying at the forefront of technological innovation, we strive to provide our customers with the most advanced and reliable solutions to enhance their operational efficiency and maximize their return on investment.
What kind of support and service do you offer to customers before, during, and after purchasing your undercarriage systems?
At the core of our ethos is an unwavering commitment to delivering exceptional customer support and service, ensuring complete satisfaction with our undercarriage systems. Prior to purchase, we offer assurances of durability and longevity, providing confidence in our customers. We ensure punctual delivery, minimizing operational disruptions and downtime, and prioritizing efficient logistics to ensure seamless integration of our undercarriage systems into their operations. After purchase, our experienced engineers provide complimentary technical support, conducting on-site inspections to assess the system’s installation, usage, and lifespan. This proactive approach enables us to promptly address any issues and fine-tune system performance, ensuring optimal functionality and reliability throughout their lifecycle.
What are the challenges in this sector and suggestions to overcome these challenges?
Despite the critical challenges posed by its dependency on imported components, which often leads to prolonged lead times for orders to reach India, proactive measures such as stocking items due for replacement can significantly enhance operational efficiency and minimize downtime for customers. By strategically managing inventory and anticipating customer needs, we can mitigate supply chain risks and enhance the industry’s ability to meet customer demand promptly. This not only contributes to the growth of the undercarriage system industry but also stimulates economic development and job creation within the country.