Managing Director & CEO,
With WITOS, our customers benefit from the big data generated by Wirtgen Group equipment.
Wirtgen Group is fully geared for using these technologies to redefine the road construction, infrastructure and mining space, states P Ramesh, Managing Director & CEO. Excerpts from the interview…
Could you spell out the vision of Wirtgen India in imbibing and leveraging the advantages of digital platforms?
After integration with John Deere, Wirtgen India has now more access to telematics and other latest technology solutions as John Deere is one of the pioneers in this field.
Could you give couple of examples from any of your product range where telematics have brought a transformational value to the end-user / industry?
The Wirtgen Group supports fleet and service management with the intelligent WITOS FleetView telematics system. WITOS Paving optimizes paving processes in road construction. With WITOS, the Wirtgen Group’s customers benefit from the big data generated by Wirtgen Group equipment. The Wirtgen Group not only connects its customers with their construction equipment but also with their construction projects.
What is the impact of big data analytics and telematics on the nature of repair and maintenance services? Could you site couple of examples from any of your product category proving the impact / benefits of these technologies?
With WITOS Fleetview, the maintenance and repair strategies will be need based and not fixed interval approach. WITOS FleetView offers a wide range of features for managing the equipment fleet that can be used to increase the construction equipment’s degree of utilization and reduce fixed costs. WITOS FleetView is the fleet management system’s core module. The entire fleet of licensed machines is listed in the fleet overview. The information provided includes all of the relevant master and operational data as well as the equipment’s current location and history.
The malfunction view displays a list of all of the errors reported by the machinery. In addition to the error code, the system records additional information about the possible cause so that specific corrective
actions can be taken. Every incident is logged in the history view, and all of them can be accessed and viewed at any time during a machine’s entire life cycle.
What do you think the major challenges when it comes to adopting the digital platforms in terms design of machines?
The engineering department also has access to the Telematics data. This helps them in future design. Using the machine behavioral operation data, this information can be used to adapt and modify design for new machine.
What is the customer expectation from big data analytics / telematics service from various end-user segments?
Customer expectations are always high machine availability and low operating and maintenance costs. Use of telematics helps in both of these.
WITOS FleetView simplifies the entire maintenance process and noticeably frees the user from tedious routine work during day-to-day operations. The detailed error messages provide the user with information for proactive maintenance as well as the means to directly contact Wirtgen Group locations or dealers. In addition, the system ‘reminds’ the user of upcoming maintenance, allowing them to schedule service appointments in a timely manner and minimize downtime. The website provides access to maintenance documentation with just a few clicks.
WITOS can also be linked to a SmartService service agreement. Wirtgen Group service technicians can then access the equipment’s maintenance and repair data online, making maintenance work even more efficient. This improves response time and reduces downtime in the event of a machine failure.
How positively these technologies have been redefining the construction / infrastructure and mining space? How do you look at the future trends and how geared is Wirtgen India?
Wirtgen Group is fully geared for using these technologies to redefine the road construction, infrastructure and mining space. And the best thing is that WITOS Paving is constantly learning – just like the construction companies that work with it. After completing a construction project, the projects can also be analyzed and documented with WITOS Paving, and the collected data can be used to gain insights that in turn can be used to improve future projects. As a result, working with WITOS Paving will significantly increase the overall profitability of road construction projects over the medium and long term.